Privacy Notice
This Privacy Notice tells you how your personal data is used and protected when you access the Go Get Paid Mobile App and Web Services (together “Go Get Paid”) and tells you about your privacy rights and how the law protects you.
Who We Are
In this privacy notice when we say “BankiFi” or “we” or “us” or “our” we mean BankiFi Technology Limited.
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Company number: 10696778
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Address: Centurion House, 129 Deansgate, Manchester, M3 3WR
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Email: support@gogetpaid.co.uk
BankiFi is the data controller responsible for your personal data.
When we say“you” or “your”, we mean the person whose personal data we process as a result of that person or another person’s use of the Go Get Paid Services. ​
Payee
As a Payee, we only collect and process personal information that is necessary to provide Our Service to you.
Information We Collect
When you register, we store the following details:
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Your company details (if applicable)
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Your name
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Your email address
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Your mobile phone number
This information is used to enable us to send Requests for Payment on your behalf.
If you choose to send Requests for Payment to others (Payers), we will also collect and store the Payer’s:
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Name
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Email address
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Mobile phone number
This information is used solely for the purpose of sending payment requests.
How We Protect Your Information
We take our responsibility to protect your personal information seriously and process all data in line with UK GDPR requirements.
We are ISO27001 and SOC 2 accredited, meaning we follow strict policies, procedures, and security controls to protect all information we hold.
Your Data Protection Rights
Under data protection law, you have the right to request access to the personal information we hold about you (commonly known as a Data Subject Access Request). This allows you to:
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Receive a copy of your personal data
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Check that we are processing your data lawfully
You also have the right to erasure, meaning you can ask us to delete your personal information where permitted by law.
To exercise these rights or if you have any questions about how your data is stored and protected, please contact us at erasure@gogetpaid.co.uk.
Open Banking Access
To use Our Service, you provide consent through Open Banking for us to view your bank transactions. This allows us to confirm that payments have been received into your bank account.
This access is granted via your bank’s internet or mobile banking service. We:
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Do not have access to your sort code or account number
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Do not have access to any additional account information
Your banking details remain private and secure at all times.
If we wish to use this information for additional services in the future, we will always ask for your explicit consent and clearly explain what information is being used and why.
Cookies and App Analytics
We use cookies to support the secure and reliable operation of the Go Get Paid app.
We use cookies to understand how visitors interact with our content.
Why We Use Cookies
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Session tracking and troubleshooting
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Performance and usage analysis, including capturing app interactions through 3rd– party enabled widgets to help us identify and resolve issues
Cookie Consent
Before enabling session recording and diagnostic features, we request your explicit cookie consent by approving the pop up when you login.
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If you have already provided consent, you will not see the message again
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If consent has not yet been provided, a cookie consent message will appear within the app requesting your approval
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If it is rejected, Go Get Paid will not ask again for 7 days
Once consent is granted:
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App sessions may be recorded and analysed for troubleshooting and service improvement
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No session recordings will take place without prior consent
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Your consent choice will be saved as a cookie on your device to avoid repeated prompts
Managing Your Cookie Preferences
You can manage or withdraw your cookie consent by clearing cookies from your browser.
Please note that disabling cookies may limit some troubleshooting and diagnostic features, but it will not affect core payment functionality.
Data Sharing
We may share your data with The Co-operative Bank Plc for the purpose of improving the quality, availability, and access to products and services.
Payer
Payer Privacy Information
As a Payer, we do not actively collect personal information from you directly through Our Service.
Information We Process
When a Payee sends you a Request for Payment, they provide us with limited personal information about you, which may include:
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Your name
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Your email address
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Your mobile phone number
We store and process this information solely for the purpose of:
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Sending the Request for Payment to you
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Enabling you to complete the payment
We do not use this information for any other purpose.
How We Protect Your Information
We take our responsibility to protect personal data seriously and process all information in line with UK GDPR requirements.
We are ISO27001 and SOC 2 accredited, which means we follow strict policies, procedures, and security controls to protect all information we hold.
Your Data Protection Rights
Under data protection law, you have the right to request access to the personal information we hold about you (commonly known as a Data Subject Access Request). This enables you to:
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Receive a copy of your personal data
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Check that we are processing your information lawfully
You also have the right to erasure, meaning you can request that your personal information is deleted where permitted by law.
If you would like us to remove your information or have any questions about how your data is stored and protected, please contact support@gogetpaid.co.uk.
Payments and Banking Information
When you make a payment using Our Service, this is completed through your own bank’s internet or mobile banking service.
Go Get Paid:
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Does not access any information within your banking service
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Does not see your sort code, account number, or other account details
These details remain private to you at all times when using Our Service.